Episode 8 – Supply Chain is King, Incremental improvements are essential, and growth requires change.

3 Strategies from Leaders that Thrived

1. Supply chain is King.

During challenging times, the supply chain is crucial for small and medium-sized manufacturing companies. It ensures the timely delivery of raw materials and products, helping maintain production schedules and meet customer demands. Efficient supply chain management minimizes disruptions, reduces costs, and enhances flexibility, allowing companies to adapt to market changes swiftly. Moreover, a robust supply chain fosters strong relationships with suppliers and customers, building trust and reliability. In essence, the supply chain acts as the backbone of operations, enabling companies to navigate uncertainties and sustain growth even in adverse conditions.

In the bustling factory, every cog and wheel depended on the seamless flow of materials. When a sudden shortage threatened production, the supply chain’s resilience shone through. Swift adjustments and strong supplier ties kept the assembly lines humming, proving that in turbulent times, the supply chain truly reigns supreme.

2. Making incremental improvements was essential to our success.

For small and medium-sized manufacturers, making marginal gains across all aspects of the business is essential for long-term success. These incremental improvements can collectively lead to significant advancements in efficiency, cost reduction, and overall performance. By focusing on optimizing processes, enhancing product quality, and streamlining operations, companies can achieve better resource utilization and minimize waste.

One key area for marginal gains is inventory management. Implementing just-in-time inventory practices can reduce holding costs and improve cash flow. Similarly, refining production techniques, such as adopting lean manufacturing principles, can eliminate inefficiencies and boost productivity. Investing in employee training and development also contributes to incremental improvements, as a skilled workforce is more adept at identifying and implementing process enhancements.

Customer service is another critical area where small changes can make a big difference. By improving communication channels, offering personalized experiences, and responding promptly to customer inquiries, companies can build stronger relationships and increase customer satisfaction.

In essence, the pursuit of marginal gains fosters a culture of continuous improvement and innovation. This approach not only helps small and medium-sized manufacturers navigate challenging times but also positions them for sustainable growth and competitiveness in the market.

3. In order to grow, we had to change how we do business.

During the lockdown, our small manufacturing company faced unprecedented challenges. To survive and grow, we had to rethink our entire business model. We swiftly adopted remote work for administrative tasks and leveraged digital tools to maintain communication and coordination. Our production processes were restructured to ensure social distancing and safety protocols, which required significant adjustments but kept our operations running.

We also diversified our product line to meet the changing market demands, focusing on essential goods that were in high demand. This pivot not only kept our production lines active but also opened new revenue streams. Additionally, we strengthened our online presence, enhancing our e-commerce capabilities to reach customers directly.

By embracing flexibility and innovation, we managed to navigate the lockdown’s challenges. These changes not only helped us survive but also positioned us for future growth, proving that adaptability is key in times of crisis.  We had to rise from the ashes brand new!


As a reminder, this is where these comments originated.

Lockdown 2020

Just as the lockdown occurred in 2020, I reached out to leaders in my network and asked them several strategic questions.  I did this as a hedge against falling into the void for myself and possibly for them if it served that purpose.

The responses were obviously shaded with fear and concern, as well as toughmindedness that ended up enabling most of them to survive and even thrive during the lockdown.

How did you make it and thrive?

Then, when the dust seemed to settle in 2022, I went back to those same leaders and asked them how they survived the apocalypse.  The responses are a treasure chest of business counsel that stands the test of time in good times or bad.

The following are a few comments from these leaders after the apocalypse…which didn’t really happen, especially the way the media portrayed it.  The world did not end, but unfortunately there was plenty of collateral damage and lives lost.

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